About Who's Closet
Who's Closet is a family run, retail establishment operating on-line since 2002. We are proud to have built a strong reputation for providing quality products and excellent customer service.
Our store features unique home and garden decor items imported from around the world. We comb
the trade shows to find unusual items and reliable importers.
You won't find our items at your local store, many are hand-crafted
and represent a variety of cultures. They are destined to become
a treasured conversation piece in your home. We are always updating
our product line so be sure to sign up for our Newsletter and visit us often to view new items Who's Closet strives to provide
our customers with the best possible on-line shopping experience.
We realize that internet shopping can be a stressful experience for
some, especially those new to the process. We adhere to the highest
standards of customer service and support. Please feel free to
contact us
at any time
with any questions or concerns.
Contacting Who's Closet
You can contact us here. We will respond to your e-mail within 24 hours, excluding weekends.
Security
For your protection we use secure sockets (SSL) to protect your personal details. All personal information entered into our forms is transferred
over the internet in an encrypted connection, then stored in an encrypted form.
Who's Closet has an up-to-date certificate for secure sockets issued by industry
leader GeoTrust.
All payments to Who's Closet are processed by the leading on-line
payment gateway
PayPal where we are a Verified Business Member. When you finalize your order and click on the payment button, you will be transferred to the secured
PayPal website. You can then enter your credit card details and complete the payment process.
Who's Closet will never see or store your credit card details.
Privacy statement
Who's Closet will only use your personal information for the exclusive
purpose of fulfilling your order with us. The information provided will not be
sold, rented, or disclosed to a third party under any circumstances. We are
committed to a strict anti-spam policy and will not send you any unsolicited
e-mails other than those directly concerning your order or to in answer your
e-mail queries. Should you wish to subscribe to our e-mail Newsletter outlining
sales and new items, you must sign up separately on our main page. You can cancel your subscription
or site membership at any time.
Terms & Conditions
You can find our Terms & Conditions here.
Shipping
All U.S. orders are FOB our warehouse in Dearborn, Michigan and shipped via
UPS (United Parcel Service). Canadian orders are shipped from our head
office in Goderich, Ontario via UPS and/or Canada Post. Delivery is
expected in 3 to 10 business days depending upon your location. When trying to estimate when a package will be delivered, you should consider the following:
- Credit card approval and or confirmation of bank transfer payments must be received prior to processing;
- Orders placed after 5:30 pm EST will not be processed until the next
business day;
- Orders are shipped within 2 business days of order processing;
- Orders are processed Mondays through Fridays excluding holidays;
- Products is in stock, otherwise you will receive an e-mail.
You can check the status of your order at any time by simply
contacting us.
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